The termites eating our universities

Something is rotten in the university sector. Universities in New Zealand face looming cashflow crises as their traditional business model, if it can be thought of as such, comes under pressure from social and technological change.  Of course, universities are a strange kind of business. This is not just because, in New Zealand, they are taxpayer-subsidised (although public funding is modest compared to other OECD countries).

The bigger issue is a basic problem of information asymmetry between the universities that “sell” research and education services and the students and taxpayers (represented by public commissioning agencies) that “buy” their services. They are not selling shampoo or even silicon chips. The 18 year-olds signing up for 3 to 5 years of debt and foregone earnings don’t know if they are being sold a lemon. If they peruse the public resources that supposedly help them choose a university, they are advised to consider the “vibes” of the place, along with amenities and support services. The internet bears traces of an earlier initiative to make information on degree costs and career outcomes available to students, but the promised ‘key indicators’ are so well-hidden I suspect they do not exist. There are no accessible, independent measures of how well  universities have taught their students. It is inherently hard to assess the value of university research. If it could be assessed on the basis of commercial outcomes, it would not need to be publicly funded. The case for public funding of both research and teaching is a strong one: there are enormous potential positive externalities to both. But only if the research and teaching are well done.

If the research and education are not well done, simply freeing the universities to compete and innovate will waste public and private resources. For a vision of such a future, we can see what has happened in the United Kingdom. There, attention tends to go to the small number of elite universities that enjoy high prestige. But freeing the system as a whole to compete and innovate on the basis of taxpayer-subsidized public lending to students has led to high fees, grade inflation, and a proliferation of mediocre degree programmes.

New Zealand universities are facing more than a cashflow crisis. In the words of one senior academic, ‘we no longer deliver on the most important part of what we promised.’ Why not?

Managerialism

The sector excels at regulations, policies, metrics and documentation requirements. Centralized, intrusive directives have created a compliance culture heavy on paperwork, processes, and performative quality assurance systems. This is likely one reason for the bureaucratic bloat that universities carry: New Zealand universities appear to lead the world in the ratio of non-academic to academic staff. Managerialism also diverts academic time. In some faculties, the number of academics with some sort of “dean-ship” or equivalent in their job title has increased nearly threefold in a decade. The compliance work affects all academics, making the creeping growth of managerialism an enormous barrier to quality and innovation at the coal face.

Moralism

Universities have become very preachy places. Moralistic goals adopted by university leaders are distorting almost every aspect of what we do. This moralism is often justified under the general banners of “equity”, “fairness” and “inclusion” which have been adopted across the English-speaking world. Here in New Zealand, we have a specific version driven by deference to the Treaty of Waitangi, which has become a trojan horse for politicization – as it must, in a country where very obviously there is no broad social or political consensus about the role of the Treaty. An agenda of  “indigenising” the university radically overturns the traditional mission of the university.

The moralism makes institutional neutrality – the idea that a university in its corporate form should not take sides on issues of current social and political contestation – impossible. Evident institutional non-neutrality erodes the credibility of teaching and research.

Moralism of the protective sort, that seeks to prevent “harm” and protect “wellbeing”, to promote “diversity” and “honour Te Tiriti”, also curtails academic freedom and freedom of expression. Not only does such moralism create an overall chilling effect on freedom of expression, it is given bite in official speech codes, research ethics requirements, promotion criteria and curriculum requirements. The university policies that put the decolonization agenda into the myriad managerial policy frameworks of the organization ‘invoke a particular, static, idea of the Treaty as if debate about it has been resolved’; they also place the individual academic in the peculiar position of being an agent of the Crown, unable to contest supposedly foundational Treaty principles as asserted by university management.

Disciplinary degradation

Academic disciplines are the guardians of knowledge. They are responsible for the gatekeeping that maintains standards and rigour. For a whole variety of reasons, including managerialism and moralism, the disciplines have become degraded as institutions for responsible, scientific gatekeeping. Moral agendas, rather than scientific merit, now overtly influence editorial policy at many major science journals, to the detriment of disciplinary rigour.

Epistemic relativism – the idea that there is no objective knowledge (even as something to pursue or work towards) and that science as a method of knowledge discovery is just one of many ‘knowledge systems’ or ‘ways of knowing’ – has moved from the fringes of the humanities and social sciences to take hold in much of the institutional apparatus of the university. Not all academic research is infected; much of the academy retains rigorous peer review processes.  But the creeping relativism makes it harder for those who want to defend disciplinary standards.

Institutional incoherence

It is impossible to see any strategic direction for the tertiary sector. The government’s tertiary education funding agency and watchdog, the TEC, has a “tertiary education strategy that talks about wellbeing, achievement, identity and other platitudes. It could be talking about the kindergarten sector. The other so-called guardian of our education system, the NZQA, is so agnostic about actual educational quality it will accredit colleges of wellbeing and homeopathy. The last government’s review of public sector science and research funding looked more concerned with embedding the Treaty of Waitangi across the entire science system than actually producing a more effective one. No wonder New Zealand suffers from long-term and severe educational mismatches: the percentage of the school leaving cohort going on to university has expanded hugely since the 1990s, but large areas of society suffer from critical skill shortages.

I initially thought of these problems as the Four Horsemen of the Apocalypse, university-style. But on reflection, they haven’t come galloping up brandishing messages of doom. Instead, managerialism, moralism, disciplinary degradation and institutional incoherence are more like termites. They are largely invisible to outsiders and they silently eat away at the foundations of the university system.

There is still great value in our universities. I want to see the sector thrive and believe it has an essential role to play. But these termites function as de facto taxes on the research and education spend. And that’s the optimistic reading of the situation. The worst-case scenario is that they threaten to bring the whole house down.

This is an edited version of an address delivered by the author at a symposium on the Future of the Universities organized by the New Zealand Initiative, Wellington, 15 May 2024.

Photo by Roberto Carlos Román Don on Unsplash